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What is 2-1-1?
211 Hudson Valley Region is a partnership of the United Ways within our seven-county region, with additional support from county and state government,foundations and individual donors.
The easy to dial 2-1-1 number is a free and confidential helpline that easily links people to the services they need 365 days a year. Available from 8 am- 8 pm, seven days a week, people can call about everything from basic needs like food, clothing and shelter, to volunteer opportunities, legal services, drug treatment, employment support, childcare, eldercare and more.
The 2-1-1 information and referral service is staffed by knowledgeable and caring call specialists who can communicate with callers in over 150 languages, as well as TTY for the hearing impaired.
United Way's goal is to get the wealth of our 7-county health and human services directly to the people who need them. Whether answering to a natural disaster, a personal emergency or to furnish tools to foster independent lives, United Way seeks to relieve the burden on our seven counties by helping those in need.
In times of disaster, 2-1-1 can give callers up-to-date information on emergency shelters, road conditions, etc., relieving pressure on 9-1-1, which is meant to answer true emergency calls.